Bookings should be the easy part.
Run your reservations your way. Use the dashboard as usual, or simply ask Couvella. Bookings, tables, guests, calls and feedback. All in one place. All under your name.
$129 a month. Everything included. No commission.
Friday 9 October
Everything you need to run service. See who is coming, when they arrive, where they are sitting and where you still have room.
Add a booking. Seat a walk-in. Move a table. Change a party size. Close the terrace.
Set your services, seatings and capacity. Bookings from your page, your website, the telephone and your team all land in the same diary.
- Online
- Telephone
- Walk-ins
- Live availability
Run your reservations by simply asking. Type it or say it.
- Book four people for Friday at 8.
- Move the Martins to 7:30.
- How many covers do we have tonight?
- Close the terrace tomorrow evening.
Couvella understands your diary, checks what is possible and shows you what it is about to do before anything changes.
Use Ask when it is quicker. Use the dashboard when you prefer.
- Plain language
- Fast changes
- Confirm first
Never lose a booking because nobody could answer. Couvella answers when your team cannot.
It knows your availability, takes the reservation and puts it straight into your diary.
If the call needs your team, Couvella takes a message and tells them at once.
It knows your hours, your tables and what is already booked, so it only offers what you can actually seat.
Every call is written down, together with the booking or message that came from it.
- 24/7
- Multilingual
- Live availability
- Messages
Know who is coming back. Couvella remembers every visit, preference, allergy and note, so your team knows the guest before they arrive.
See how often they come, where they like to sit and what they said after their last visit.
Their marketing consent stays with their profile too, so you always know who you may contact.
- Guest history
- Regulars
- Private notes
Protect the tables you cannot afford to lose. Require a card only when you choose: for larger parties, busy services or particular dates.
Set your own cancellation policy. Guests see exactly what they are agreeing to before they book.
If a charge is due, it goes directly to your Stripe account.
Couvella takes no commission.
- Card guarantee
- Your policy
- Fewer no-shows
Know what your guests really thought. After every visit, Couvella can ask privately about the food, service, atmosphere and value.
See their ratings and comments in one place. Reply directly, and your reply goes back to the guest.
Their feedback comes to you, not to a public review site.
- Private feedback
- Automatic
- No chasing
Your guests should be booking your restaurant. Not ours. Your booking page. Your domain. Your photography. Your colours. Your confirmations and reminders.
From the first booking to the final message, everything looks and feels like your restaurant.
No marketplace. No competing restaurants. No Couvella between you and your guest.
Your restaurant stays front and centre.
- Your brand
- Your guests
- Your data
Know what is happening in your restaurant. Covers. Occupancy. Returning guests. Lost bookings.
See what is changing by week, month or year. See the covers you seated, the ones you lost, how full your services were and how many guests came back.
Export your data whenever you want.
No reports to build. The numbers are already there.
- Covers
- Occupancy
- Guests
- No-shows
- Reviews
The technology changes. Couvella just gets better. Better conversations. Better understanding. More things Couvella can do for you.
You never need to choose a model, install an update or move to a new version.
We take care of the technology. You run the restaurant.
- Always current
- No upgrades
- Built in
Everything. $129 a month. Your restaurant grows. Your Couvella bill does not.
0%commission on bookings
0%commission on card guarantees or no-show charges
0per-cover fees
1plan
Nofeature tiers
- One price
- All features
- No commission
- Cancel anytime
The only usage-based charges are for SMS and WhatsApp messages, and telephone minutes beyond the 300 included each month.
No calculator required.
Set up your restaurantEverything included. Every restaurant gets every feature.
Bookings
- Unlimited reservations, walk-ins, guests and users
- Table plan and seating
- Confirmations, reminders and cancellations by email, SMS or WhatsApp
- Waiting list with table offers by email and SMS
Your page
- Your own booking page and a widget for your website
- Your logo, colours, type and photography
- Card guarantees and no-show charges through your own Stripe account
- Gift voucher payments go straight to your account
Your guests
- Guest history, notes, allergies and consent
- Guest reviews and replies
- Five languages, with your data available to export at any time
Working for you
- Ask Couvella by voice or text
- Telephone assistant with its own number and 300 minutes a month
- Statistics: occupancy, covers, returning guests and lost bookings
A simpler way to run reservations.
Set up for free, at your own pace. Guests can book once your subscription is active.
Have questions? Leave your contact details and we’ll get back to you within a day.