Couvella or TheFork?
TheFork brings diners from its own app and site, and charges for each one it brings. Couvella has no marketplace and charges no per-guest fees: one price a month, whoever books and wherever they find you.
| Couvella | TheFork | |
|---|---|---|
| Price | $99 a month per restaurant, all software features included, excl. taxes | On request (Visibility, Performance and Enterprise plans) |
| Fees per guest | None, on any booking, wherever it comes from. Card guarantees: nothing to Couvella, only Stripe’s own fee. | A fee for each guest booked through TheFork, Tripadvisor and partners, per person or as a percentage of the bill, set in your order form. Bookings from your own website carry no commission. |
| Setup | None. Set up for free; your first month of taking bookings is free, with no card needed | €400 (France) |
| Contract | Monthly, cancel any time | A minimum term set in your order form, renewing automatically; at least 30 days’ notice by registered letter, taking effect at the end of the term. |
| Also charged | Text messages, WhatsApp and telephone minutes beyond the 300 included, from prepaid credit; email included. Payment processing by your own Stripe or Paystack account, and taxes, extra. | Optional special offers such as −30% are given by the restaurant and may carry further fees; ordinary offers run for at least 32 days, special events may differ. |
Included in Couvella’s one price
- A telephone assistant that answers the calls you miss and books the table, 300 minutes a month included
- Ask: move a booking to another table, add a walk-in or find a free slot, in plain words
- Reminders by email, SMS or WhatsApp, a confirmation the day before, and card guarantees through your own Stripe account
- A shared-iPad mode on your own iPad at the door, where each of your team signs in with their own PIN
- Your own booking page under your own name, on your own domain if you like
- Private reviews after each visit, gift vouchers, paid tables and a waiting list
- Five languages for you and your guests: English, French, German, Spanish and Italian
Moving across
Export your bookings from TheFork as a spreadsheet and Couvella reads it in, suggesting which column is which for you to check before anything is imported. Set everything up for free before you move.
Set up your restaurantFree to set up. Your first month of taking bookings is free, with no card needed.